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adwbrooks

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Hi there,

I've been trying in vain to connect my GO 720 to my PC with no luck. I've tried several times to reset and reconnect but no luck. Any suggestions as to what other avenues I can pursue?

Thanks in advance for your help.

PS I reinstalled the latest TomTom HOME from their site this morning too.





sirja

GPS: GO710 and TT Mobile







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Hi!
Just a couple of questions, Does the windows try to detect it? or not at all?
It may be Windows USB Drivers.
sirja Confused
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marinerguy_99

GPS: TomTom OneXL







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My TomTom One XL requires to be turned on before the computer senses that it is connected. I would have thought connection Alone would be enough... but not so.
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beaudoin

GPS: TomTom 930







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Try connecting to another USB port. If you have a USB port on the back of your computer it will probably be directly connected to your motherboard and be the strongest connection.
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novastorm

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^^++ i agree. try different usb, if that doesnt work then try different computer. if not that maybe the cord, and...if not that then new tomtom lol





craigmckenziesa

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The TT must first be on, and second the TT itself needs to recognize that it is plugged into windows whatever OS you use. Only then it will ask to be connected to your PC then Windows will recognise it.
USB ports first go through a USB controller then to the motherboard so it does not matter which one you use.
You must check to see if you TomTom is charging off the USB connection, then probably your USB connection is correct and it may be the faulty tomtom software.





tigang

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If you still get no joy, try downloading and burning an Ubuntu disk. Ubuntu is a free Linux operating system that will allow you to boot and run it from the cd (it will not affect your existing Windows installation, you just select 'run from cd').

Once you have booted into Ubuntu you can check to see if it can see your SatNav. If it can then the USB interface is working perfectly on both the SatNav and your PC and it is then just a software issue (USB driver and/or the TomTom Home program).





wayne.hodder3

GPS: TomTom VIA280







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Send the unit in for a warranty check, could be that the port on the unit is broken...
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nicholasdavidroberts

GPS: PDA







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I think the original creator of this thread has solved his problem long ago since it was started in January, but for those reading this to find a solution to a similar problem I recommend the previous idea re: creating an Ubuntu disk. Sometimes windows can 'ignore' some USB devices if there is a conflicting driver; Ubuntu will let you see ALL connected USB devices regardless of whether it has successfully installed a driver for the device or not.
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