Last Saturday my wife shopped at the beautiful new Coles Parabanks and left an item of her paid shopping on the checkout table.
On Monday I visited the store with the receipt in the forlorn hope that it might have been retrieved.
I was astounded at the result!
The Checkout Operator ("Jimmy") had entered the detail of the item, time etc. in a book and the item was promptly given to me with a smile!
Ten out of ten to Coles for top customer service and top integrity! A rare pleasure in this age of commercialisation and profits - Coles really cares