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TomTom USB connection issues

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Posted by adwbrooks
TomTom USB connection issues

Hi there,

I've been trying in vain to connect my GO 720 to my PC with no luck. I've tried several times to reset and reconnect but no luck. Any suggestions as to what other avenues I can pursue?

Thanks in advance for your help.

PS I reinstalled the latest TomTom HOME from their site this morning too.

Posted by sirja
Tomtom device not detect

Hi!
Just a couple of questions, Does the windows try to detect it? or not at all?
It may be Windows USB Drivers.
sirja :?

Posted by marinerguy_99
Detection

My TomTom One XL requires to be turned on before the computer senses that it is connected. I would have thought connection Alone would be enough... but not so.

Posted by GDT
More...

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GPS Data Team


Posted by tigang
Tomtom USB connection

If you still get no joy, try downloading and burning an Ubuntu disk. Ubuntu is a free Linux operating system that will allow you to boot and run it from the cd (it will not affect your existing Windows installation, you just select 'run from cd').

Once you have booted into Ubuntu you can check to see if it can see your SatNav. If it can then the USB interface is working perfectly on both the SatNav and your PC and it is then just a software issue (USB driver and/or the TomTom Home program).

Posted by wayne.hodder3
USB

Send the unit in for a warranty check, could be that the port on the unit is broken...

Posted by nicholasdavidroberts
Tomtom USB connection

I think the original creator of this thread has solved his problem long ago since it was started in January, but for those reading this to find a solution to a similar problem I recommend the previous idea re: creating an Ubuntu disk. Sometimes windows can 'ignore' some USB devices if there is a conflicting driver; Ubuntu will let you see ALL connected USB devices regardless of whether it has successfully installed a driver for the device or not.

TomTom



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