Re: Hidden traffic setting to reset my 2559 trafic updates
Same thing happened to mine. Garmin gave me a new cable. That didn't make a difference. Went through reset procedure. No difference. I then just started fiddling with the position of the cable in the socket and it started working. If it sags down in the socket it won't work. So either keep it tight in against the dashboard or have the cable exiting over the device. Should work!
You guys need to check coverage map in your area. I was with the Garmins tech support trying to fix same problem without success. They even sent me replacement unit, but brand new unit did not get traffic signal. When I drove a few miles out of my house I got the signal. I checked the coverage map of my area, it turned that there was no coverage, I quit and sent new unit back.
Re: Error Message: Connected cable does not support this dev
I am having the same problem. Garmin sent me a new cable but it does the same thing so can't of been the cable to begin with. I regularly update mine firmware, so can't be that the software needs updating as says all is up to date. Not sure what else to try other than to buy a new one. Mine Garmin is just over a year old and works fine other than the traffic feed is not working as it should. Some mornings it works fine, but come the afternoon it comes up with the error of "connected cable does not support this device".
Any suggestions that can fix this would be great?
I have the same problem with my Garmin 2497 LTE. It is 1 year old and gives the same message " connected cable does not support this device, connect the correct cable. But I am using the same cable that unit came with. I called Garmin Tech Support and said if it is not the software issue, you have the latest software 5.3 or 8.5. Mine I upgraded to 8.5 from their website Garmin Express, and still have the problem. Technician said then it the port connectivity issue, the mini d-sub on the cable or the unit itself, we charge $79 and send you a refurbished one. The unit itself was $120!! or you get 20% off from a new upgraded model. I think this is BS.
Garmin used to be a reliable device and much more friendly to its customers. Does anybody know how to solve the problem, or troubleshoot and pin point to the cable, connector? Device works fine without the cable, but then you can't charge the unit.
At first my Garmin 2597 was excellent. Now it gives me constant false road closures and bad directions. (e.g. "leave motorway at next exit - at roundabout take 2nd exit" which takes me straight back onto the motorway it just told me to leave. Many time it tells me the motorway is closed when it isn't. I have no trust in this device any more.
NUVI 1490 - No connectivity message when using satellite cab
I have a Nuvi 1490. I'm having the same problem, getting the 'no connection' message. I haven't used my Nuvi for about 3 weeks, and then had the problem last Sunday (Nov/6/2016). It really freaked me out 'cause I was out jaunting and wasn't sure I could find my way home without it. What's going on? And how can this be fixed?
Got a nuvi 2508 worked fine for 18 months then an error message saying first "unit not charging" then "traffic cable not compatible with this device".
I have bought a new cable from Halfords for £8.99 and problem seems to have been solved. Off on a 300 mile journey tonight so will report back if any problems.
My Garmin 2597 worked fine for over a year. I also spent an extra $100 to get a Europe map which will ONLY work on this one device, so I now have over $250 invested into this device. A couple of weeks ago I got an error "cable not compatible for traffic". Nothing has changed on my device, so I updated the firmware and OS on the Nuvi 2597 to the latest and greatest. Still get the same error message, so I spent another $20 on a new TA20 cable ... still get the same error message. No clue how to fix now, and I don't want to buy another device because I would also have to buy another Europe map. Seems these products have planned obsolescence to work one day and then not work the next, or the quality sucks. If anyone has any idea on how to reset a Nuvi2597 with lifetime maps and traffic to work again please post. I am on the latest and great 8.5 OS.
I have the same issue. One day the Garmin 2599lmt-d worked properly and the next it traffic stopped working - it's a real pain as I spend many day driving. Garmin have been really unhelpful! They said: "It was the cable". They would send one, but then decided not to. They suggested, as it's 24 months old, there will charge around £60 for a replacement. It's a bit like a sales patter they have going on. Would you believe nobody esle has ever had the same problem.
The most annoying part is driving along and the message coming up on the screen when you need the map to be showing at a roundabout or junction.
So, left wondering, pay the cash and get another 60 day guarantee or ditch and run off to another brand?
Re: Hidden traffic setting to reset my 2559 trafic updates
I found the hidden reset. From the settings, select traffic (2nd page), then select the country and then the 3 bar symbol (top left). This gives you a reset option. After running reset I got traffic updates about 2 minutes later.
Awesome advice! Worked like a charm. I have the Garmin Nuvi 2595LM so not even the same device and your little trick worked perfect. Thank you
Users get the message that they need to attach a compatible traffic receiver cable. This only happens after online updating with Webupdater. Garmin has acknowledged a bug in the update that now prevents the unit from receiving both digital and analog traffic data. What's worse, Garmin reportedly will not fix the bug. So if you update, you lose traffic functionality. If you don't update, you can't get the current maps. Planned obsolescence?