Hi, We visited McDonalds at Fort William a few days ago and were very pleased by the lovely welcome we got from "Sam". She was on hand to meet and greet, she guided us through the electronic ordering process which we had never used before and she made sure that everything was good. We noticed, while we were eating, she was greeting other people, helping them as she had helped us and in between she was sweeping the floor and cleaning tables. This girl is a real asset to your business and we will always pop in if we're in the area. Please pass on our warmest greeting to Sam.
Brian & Annie.