I'm a newbie on here, so forgive me if this subject has already been covered, but I haven't managed to find a solution in the forums yet.
I've downloaded CSV & BMP files for various petrol stations and restaurants i.e. KFC, Subway, Shell, Esso etc. I passed these through the Garmin POILoader and it stated x amount of POI were loaded and after several different loads, I had multiple GPI files in my POI directory, on the device. I can clearly see the POIs in custom POIs section, on the device and if I select info for a POI, it is all correct. These POIs are also available in the Garmin BaseCamp application on my PC too, so i know they are defined.
However, when I'm driving around none of the GPS Data Team POI icons I've loaded appear on the display, as I'm driving past them, even though they are clearly defined in the device.
I have several none GPS Data Team GPI files also loaded on my device and they display fine.
Copied an BMP from another POI (working, no GPS data team) to KFC POI (GPS data team) and renamed it to match the KFC BMP. I then reloaded all POIs via POIloader, which reported 9000+ POIs loaded successfully. However, now there are no icons showing at all, not even the original working POI from MHF.
I have emailed Garmin tech support about this, as I believe it could be a problem with their software. I'll report back, when I know more.
Here's the response from Garmin on missing icons. Absolutely no help !!
Thank you for contacting Garmin Europe.
First of all, please accept our apologies for not answering your email in the time we quoted on our website. Due to an unforeseeable high volume of emails and calls we've received this has led to a backlog, which we've been working hard to restore to our usual service levels.
I am happy to assist.
Viewing custom POIs on the map will depend on the device and your display settings. Some devices might not see the custom POIs when viewing the map. Depending on the device, custom POIs can be found in the Where To? menu under either Extras or Categories.
Here are some steps to try to get the POIs to display:
Zoom in to around 300ft or closer
Check the map detail settings to make sure that the detail is set to highest on the device. For more information on changing the map detail level on your device, refer to your device's owner's manual.
With these settings and the right device, you should see the custom POIs display on the map. If you are still having trouble, try sending the POIs to the device again.
If there is anything else I can help you with then please let me know. Alternatively you can search for a solution here.