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oaguilar

GPS: garmin on car







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Hi,
Sorry but I am new on this.
I have a new Suzuki S-Cross with a Garmin Infotainment System but the Owner's Manual DOES NOT tell me what model is?
Does any one can tell me the model number?
Also I want to download the POI for safety cameras (as currently they are not in the unit) How do I do it and what files should I download from this site?
I highly appreciate any help with this.. as I am very ignorant and not very computer literate... Question Question
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Mark

GDT






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Hi
Your car dealer should help with that.
Can you find any SD Card/USB port on your unit? Download a basic GPX file for Garmin, save it to your USB or SD, put it in your device and restart your GPS unit.
Regards
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Post Information on Garmin Infotainment System on Suzuki S-cross     
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Hi Mark,
Thank you very much for your quick response.
The car dealer is no help as this is a new model car. (although I believe Suzuki's car use Garmin unit since 2010).
Yes the car have a SD car to up-grade firmware.. I already use it and work fine as I up-dated to the latest firmware.
If I have the model then I should be able to download the correct POI safety files.. or maybe I don't need the model number???





Mark

GDT






Post Re: Information on Garmin Infotainment System on Suzuki S-cr     
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Hi
You do not need the model number. The GPX file should work on any Garmin unit.
Regards
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oaguilar

GPS: garmin on car







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Mark,
terrific! I will give it a go to download and let you know if it works or not.
I believe instructions for download them are somewhere in this forum so I will scan for that.
Many thanks once again
Oscar
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oaguilar

GPS: garmin on car







Post Information on Garmin Infotainment System on Suzuki S-cross     
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Mark,
Well I got up to downloading all the POI onto an SD card with the folder name Garmin and a subfolder Poi.
The file name created in the subfolder Poi is: custom POIs.gpi type GPI file size 1,181KB.
the only other file is: GarminDevice.xml (outside the subfolder Poi). This was created when I inserted the SD car into the car GPS as this confirmed the unit ID in order to use it in the Garmin POI loader on my computer.
I tried to download into my car GPS but nothing!
In reality I don't know how to do this so I am waiting for support from Garmin.
Hope they can help me with instructions on how to download the files as I believe I am on the right path.
I will let you know either way.
Regards,
Oscar
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Mark

GDT






Post Re: Information on Garmin Infotainment System on Suzuki S-cr     
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Hi Oscar,
If you placed GPX file and it did not work, I would try the last resort. Create a GPI file with Garmin's POI Loader, Save it to your SD card and see if it helps. It would be much easier if the dealer provided some manual in addition to the invoice for his service.
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oaguilar

GPS: garmin on car







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HI
I HAVE A REPONSE FROM GARMIN AUSTRALIA:
"Hi Oscar

Thank you for contacting Garmin Australasia.

Upon further review of our L2 team, they said that the unit that you have does not support custom POI and there is no means to install it.
If you have further questions, please feel free to contact Garmin Product Specialist on AUS 1800235822 or NZ 0800 427 652 or contact us via email au.service@garmin.com.

Thanks"

WHAT A BIG DISAPOINTMENT!! YOU CAN DOWNLOAD POI ON A $200 UNIT BUT NOT ON THIS THAT I PAID ~ $2000 EXTRA ON MY CAR PRICE!!
NOW I LOOSE ALL CONFIDENCE ON GARMIN AS A FORWARD SUPPLIER OF GPS DEVICES!. Crying or Very sad Crying or Very sad
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Mark

GDT






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Hi Oscar,

I am truly sorry for that useless response. I can only tell my humble opinion: if the unit has a brain (any processor inside the box) and a port (SD/USB/serial), than you CAN install or update it's software and data.

Wait and see - I expect soon they will send you a mail with a map update offer for a bargain price of just $700.

At least you can enjoy driving an excellent new car with a 12V lighter to plug in some GPS or smartphone.

Regards
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oaguilar

GPS: garmin on car







Post Information on Garmin Infotainment System on Suzuki S-cross     
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Hi Mark,
What you said is true, as I have already done a firmware up-date via SD card when I received the car, and this works perfectly.
So the brain of the unit knows how to handle new information, that is why is annoying not to be able to download POI. Anyway, I love my new little car so I suppose now I will see if I can install POI on my IPhone?? and use it to keep me out of trouble with speeds tickets.
Regards,
Oscar Evil or Very Mad
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Mark

GDT






Post Re: Information on Garmin Infotainment System on Suzuki S-cr     
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oaguilar wrote:
...install POI on my IPhone?? and use it to keep me out of trouble with speeds tickets.

You can, but it'll fry your iPhone, or at least make it power-dry fast. A dedicated, portable GPS unit (any brand) is still the gold standard ( if it allows POI updates).
Regards
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