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jiananmail

GPS: TOMTOM XL250







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Hi everyone

I purchased a TomTom XXL 550 online. Looks brand new to me, it comes with map of Australia, NZ, US, Canada, UK, that is the reason I bought it. I mean all the maps.

Used it in Australia and NZ and all good but it stopped working once I updated to the latest TomTom software. None of the maps works after the software upgrade. I did a backup before upgrade and the restore worked. The device is working now.

I contacted TomTom, as soon as then knew I bought it from ebay, they refused to provide any support.

Just want to know if anyone else has the same model? Also with all the maps? Is it possible that the seller hacked the device and installed maps himself ?

Thanks
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jiananmail wrote:
...they refused to provide any support.

That's just a common TomTom support service response. They should provide full support even if you purchased it from a local butcher store. They just want you to buy a brand new model...
Good luck with Tomtom





jiananmail

GPS: TOMTOM XL250







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Anonymous wrote:
jiananmail wrote:
...they refused to provide any support.

That's just a common TomTom support service response. They should provide full support even if you purchased it from a local butcher store, but they prefer you to buy a brand new model...
Good luck with Tomtom



Yea, I learned that in hard way and also only one device on each user account also push people away. Definitely won't buy it again, just trying to find out if I can get my device updated.
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jiananmail wrote:

Just want to know if anyone else has the same model? Also with all the maps? Is it possible that the seller hacked the device and installed maps himself ?

Thanks


I thought the XXL550 was only sold in the US, that would make any non-US map suspect. Could be a custom install (hacked) that gets corrupted when TomTom updates.





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