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Domino

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Post Help with no maps found TomTom One V3     
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Hi

I have a TomTom One V3 which I've been very happy with, but I now have a problem I could use some help with please.

I updated via the usual method, and then got 'no maps found'. As I was about to start searching online for remedies I discovered a virus on the computer, which has basically scrambled a lot of the system on that machine, and I will have to format the drive and install a new OS.

I then switched to updating the device from my laptop, with the same results. I have tried various remedies found on this forum, to no avail, so I opened the device from 'my computer'. The maps are there, but the whole file system looks a mess. It looks like I need to do a complete re-install, which I am literate enough to handle, but I only have back-up copies of the maps (Western Europe). Is anyone able to help out with the system files and any other information I might need please? At the moment I haven't deleted anything from the device, although as I said, it looks like a new install and maybe format of the drive is needed.

Thanks in anticipation.





narsamma

GPS: Tomtom 920, TomTom VIA 160







Post Get it going again     
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The best way to repaire it is to delete the TT system file from the root of the tomtom. Connect it to tomtom home and it will download a new operating system for it, then reload your backup copy of your map and you will be up and running again.
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