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colbrit

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Post Tomtom GO 720 did not recognise the USB device     
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I just purchased a GO 720 and it works fine in my car but when I connected it to my PC through the USB port. The PC gave me a message saying it did not recognise the USB device.
HELP please like everyone says their support really lacks.





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Post try this     
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Ive got this same problem. The site says to hold reset button for 15 seconds then try again. This works for me, only problem is once I take it off the dock, I gotta do the reset everytime I connect the 720 to my comp or I'll get the does not recognize pop up.





Guest234

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Post TomTom not recognised by pc     
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I also had a problem with my tomtom not being recognized by my pc, so I contacted tomtom support. They offered several suggestions, one being a software fix (free) but still nothing. They then sent me a free Royal mail box and bag (next day delivery) and said they'd check it and let me know how much it'll cost. If it was too much (max £125) then they'd post it back with no charge made. So off it went, it arrived back 3 days later, with a letter saying no fault was found, but "Hey presto!" it now connects perfectly. Worth a try maybe... Laughing





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Post Same problem here     
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Paper clip on the reset button worked for me.





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Post fixed for my GO 730     
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Extacly the same for me and my GO 730. It had always worked perfectly, but then yesterday (probably after an upgrade of the PC client - can this be related to it ? ) my laptop didn't recognize the USB device anymore.

I put a paperclip on the reset button for 15 seconds and there you go. Works again Smile

Wonder if I indeed will have to do it every time I used it in the car...





garry.donges2

GPS: nuvi 760







Post Tomtom GO 720 did not recognise the USB device     
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Useing a paper clip to reset works fine.
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peter1111

GPS: Tomtom go720







Post usb     
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Try deleting the "TT Home" software, reboot PC then reinstall "TT Home", as your TT USB drivers might have been screwed up.
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