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jamieb9999

GPS: Garmin Drive 50-LM







Post Magellan RoadMate 7722-LM content manager     
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So I bought a Magellan RoadMate 7722-LM and I tried to install their "content manager" called SmartGPS Eco. Well I can tell you that their software isn't so smart. I am running Windows 10 Pro 64 bit. here and 16 GB of RAM, Intel Core i7-2600 3.40 Ghz

So I logged into the site using my Magellan login / password when it redirected me to the other site as it said that I could use the same login / password there as well. So I downloaded their software closed off all my browsers and let it install.

Started up my browser again and logged into the site only to find that the browser was not detecting the Plugin.

Now I have 3 browsers here

Microsoft Edge 42.17134.1.0
Firefox 62.0 (64 bit)
Google Chrome 68.0.3440.106 (64 bit)

So I tried Firefox and the plugin some how was not being detected in there. So I tried Google Chrome and nope it didn't work in there
either. So I figured what the heck I should just try Microsoft Edge and the site complains then that it only supports Firefox or Google Chrome currently. The hell it does I just tried Firefox and Google Chrome and the plugin isn't recogonized there.

When I was doing this I should say that the device was connected to the computer as well via the USB cable provided by
Magellan.

So now I am really considering returing this thing because well it is useless to me without a content manager.

So just for laughs I have a 2nd machine here running Windows 7 (64 bit) So I changed the GPS device over to that machine and plugged the USB cable into that machine and installed the SmartGPS Eco software again on that machine and nope doesn't work over there either on Windows 7 (64 bit)

This machine is a Intel Core i5-2500 3.30 Ghz 20 GB of RAM on this machine running Windows 7 (64 bit)

On this machine I have Firefox and Google Chrome

I mean really two different machines and two different operating system and their POS software doesn't seem to want to run
on either of them. Has anyone else actually got this new content manager to install lately? I mean what the heck is wrong with Magellan?

I am going to call support tomorrow but if they can't get this working then it is going back!

Now I did find some info about why Firefox may not be supporting it as well.

And they list the reasons here in this post as to why Firefox no longer supports NPAPI plugins:
"The regular release of Firefox 52+ only allows one plugin, which is Flash. The Extended Support Release (ESR) of Firefox 52 will still run Java, Silverlight, and vendors' proprietary plugins (as they ran in Firefox 51")

So you would have to go all the way back to version 52 of Firefox to be able to actually run this and could not update anything past that according to Mozilla who designs Firefox.

I mean this was phased out March 7 2017 it has been over a year now since this was done.

It is currently September 10 2018 when I am writing this post.

This was 17 months ago that the NPAPI plugins were phased out.

This is unacceptable I mean Magellan should be updating their software and ensure that it works on the latest browser or write a stand
alone content manager.
Really I have not even had this GPS a full day yet and I am already hating it. This is really a bad first impression with Magellan.

Is there any work around for this or how are people updating their content currently if they have one of these Magellan RoadMate 7722-LM devices?
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jamieb9999

GPS: Garmin Drive 50-LM







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Ok, so a bit of an update on this issue....

I did find a copy of the Firefox 52.0 ESR on the Firefox site.

Code:

https://ftp.mozilla.org/pub/firefox/releases/52.0esr/
https://ftp.mozilla.org/pub/firefox/releases/52.0esr/win64/en-US/


I installed it into a seperate directory from my other Firefox version.


Now in order to do this I had to unplug my network cable for this because it immediately updated to the latest ESR version which
is not what I wanted.

Also before you do this create a folder on your desktop and drag your current Firefox icon into there or it will change it when you install the 2nd version.

Once I got 52.0 ESR installed then I went to Tools, Options, Advanced, and click on the update tab, and then put the radio button into Never check for updates.

I uninstalled the plugin and then reinstalled it again

Then I went back to smartgpseco, logged in and the stupid thing still wanted me to install the plugin and the device was plugged in as well
via the USB cable but still was not being recognized!

I went to tools, Add-ons and Under the plugins the plugin for the Magellan content manager is not even showing up there and this is now version 52.0 ESR

I am so sick of this GPS device already!
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jamieb9999

GPS: Garmin Drive 50-LM







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So sure the newer versions are not supporting the NPAPI plugins any longer but I went back to 52.0 ESR and it still didn't work.

What the heck is going on here is Magellan's software that screwed up that it won't work anywhere.

This isn't an issue just with me other people are getting it to I believe.

I really wish some one didn't steal my old GPS... this Magellan is just a mess!
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jamieb9999

GPS: Garmin Drive 50-LM







Post Magellan content management software     
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Ok so a bit more of an update about this issue: I opened up a support ticket on this issue and got an email back from Magellan. Basically their response was that they currently do not have any content management software for the device and that there was no way for me to upload any kind of custom POIs into the device.

So the Magellan RoadMate 7722-LM got returned today and then I went and got a nice little Garmin Drive 50-LM. I went home and installed the Garmin software and it works beautifully.

Will I ever buy another Magellan GPS] unit? Never again, absolutely!
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