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Dear ir/Madame,

May I ask for clarification on the payment for fuelling af gas at Shell Mougins, France "A8 Aire Des, 06250 Mougins, France"

I did fuelled the gas at the Shell Mougins station on 4 August 2018 at 22:31 with 29.xx litres as 50.xx EURO which showed in the score board of the pump, and no receipt come out, eventhough I did already request.

I was thruth the shell sytem due to the appearance of the amount paid and number of gas on the pump score board. Then we continued moving into A8 as planned to Montpellier/Lyon. At that time i did check my credit card information and found that the amount charged was 125 euro and I could not be available to be back for asking this issues or more information due to on A8 as opposite direction to be back.

This is my first experiment of payment and why the amount is big difference? or Shell company has own rule for this? It is surprising...?

Iam now in Lyon and Plan to be back to Lao PDR next week. Hope i could get more clarification on this matter.

Highly appreciated and regards,


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