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Francis1000

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Attn Customer service.
I was having a problem with my forerunner 235 heart monitor and contacted your support personnel. I was told I had computer issue and needed to purchase a travel package and then pay technical support.. (Which I didn't..)
I finally hard reset the watch and the issue with the heart rate monitor was solved.
I currently own five Garmin products. but if this is the level of support that I can expect, I may need to rethink my loyalty to garmin
I was very disappointed with the quality of assistance

In addition fining a way to email Garmin directly was impossible

Thank you
Francis





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