I am 70+ years of age and had to visit my local centrelink office today in Taree. I explained my problem to the staff member at the door who told me I couldn't be helped as there was no staff available to do so. If I wanted to wait 3 or 4 hours I might get someone to help me. Needless to say I left very annoyed. For god sake with the amount of people looking for work why is there no staff? Friendly and compassionate staff would also help a great deal.
Gary Banning.
I have spent the last two hours trying to contact Centrelink Taree to tell them I want to change my bank details that my husband's disability pension and my carers pension are paid into. After trying every number I could find, all of which dialled busy or gave me automated options, I finally had to give up and no doubt I'll have to travel in tomorrow, and face a lengthy wait, or repeat the phone process again! Surely amongst the multiple numbers listed, there could be one number manned by a living being that either takes your call or takes your number and returns your call as you progress to Caller No 1. Time to up your performance, Centrelink!
Marea Beetson
Centrelink Taree
