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2009 map and rebate

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Posted by victorbishop
2009 map and rebate

Hi, is there any one that purchased there Garmin in the last few months that is to get the fee update to 2009 Australian maps got there update yet?

Love the unit (Nuvi 760) really hate the large amount of map errors. I'm very frustrated that that CD version is out but I have not received any instructions from Garmin re the free update. I have emailed them but have had no reply. The store just says that I will be contacted by Garmin and don't give me any time period!

Maybe I have just missed something

Also I have not yet received the $100 back yet, has any one gotten there's?


Vic

Posted by victorbishop
follow up

I have talked to Garmin Au on the phone (got straight through to a human) the rebate takes 8 weeks to process so I should get it in late September.
I have talked with Garmin au, USA and Europe via email they keep saying that I should be able to down load from the web site (or order a free copy of the CD).
I have sent screen captures of the web site to prove to them it is not there.
Waiting for a response from one of them now.

Posted by life.by
good unit, but poor service

Garmin is really good one, but it is really good service? I'm not sure. You go out market, you can easily find Tomtom accessory anywhere, how about Garmin? Only unit products.

Posted by GDT
More...

Some posts are not listed here. See all posts here: 2009 map and rebate

GPS Data Team


Posted by n_albrechtsen
Re: 2009 map upgrade?

zelko.batorek wrote:
If I have the 2007 map on my garmin, can I upgrade straight to 2009?


vinsons4 is correct. The 2009 map update is a complete map file and does not require 2008 maps to be installed, you can go from any version up to the 2009 maps as long as you get the right version for your GPS unit. There is a difference depending on the age of your unit.

Posted by darrenmj
2009 Map and Rebate

I have had the same problem with updating to the 2009 maps as my device was first turned on over 60 days ago (even though it was bought 3 weeks ago).

Garmin USA have been very quick to reply, but have been unable to help.
They've instructed me to contact Garmin Australia, I'm still waiting on that one.

Posted by Rak
Used unit

Darren, It sounds like you were ripped off by the retailer. What you probably have is a returned or demo (used) unit and instead of returning it to Garmin they have stuck it back on the shelf. You should be going back to the retailer and demand (nicely) a new unit. If that doesn't work you need to contact Consumer Affairs/Fair Trading.

For my experience, I purchased my Garmin 260 on Friday, had a ball with it on holiday for the weekend and updated my maps no problem this morning.

Garmin



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