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Cannot Update Map

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Posted by sharonl82
Cannot Update Map

When i try to update the map on my TomTom One i keep getting this error. I updated the program and turned off my firewall and I am still getting the same error. Any suggestions? At the moment the device has no maps on it. Not sure if i can put the old map back on it but i paid for the updates so i might aswell update the map.

ERROR: DesktopLib/InstallToDevice/Install/Single/DestinationFileDoesNotExist: Cannot create this file: D:\United_States\brand\7315_31.bmp
@ .\framework\InstallToDeviceThread.cpp(1513)
Last Error is 00000570 Item metadata is <HOME2 version="2.8">
<map idurl="http://id.tomtom.com/map/united_states/arm9-noasr-nuance" idstr="United_States" idnum="1403353" version="880">
<title lang="en_US" mimetype="text/plain">USA</title>
<description lang="en_US" mimetype="text/plain">- Detailed coverage: United States, Puerto Rico
- Coverage information: Includes all states including Hawaii, Alaska and Puerto Rico.
- Roads covered: over 7.9 million km / over 4.9 million miles
- Points of Interest (POI's): 2.7 million Points of Interest
- Delivery information: Our TomTom software will ensure the map will successfully be downloaded to your device.
- Map data provider: TomTom</description>
<image mimetype="image/gif" usage="icon" url="https://www.tomtom.com/global/images/United_States.gif"/>
<image mimetype="image/gif" usage="preview" url="https://www.tomtom.com/global/static/images/maps_160px/United_States.gif"/>
<download>
<url location="http://community.tomtom.com/content/activation/activation.zip?type=productActivation&amp;mapId=1SAA.017.12.8.80&amp;muid=PP4359I00634&amp;encryption=drm" content="activation" size="200"/>
<url location="http://download.tomtom.com/880/arm9-mnt-no-asr-tts-nuance/United_States.zip?|||strCheck=aes:OooWpclJYixuawLCxzNG477gAgduZ%2Bc34xVzCLtoFZs7DqfBPfY8D69l7kGkLuL8qBKs3Jdqr0fs%0ATrgZXSv6wCVr%2FnuR7l66qcfsje6oZBA%3D" content="main" size="841961610"/>
</download>
<size>841955297</size>
<targetdevice models="limerick1024_tts_1v8 xl2008_t_1024_m_tts xl2008_t_2048_m_tts xl2008_t_1024_m_b_tts xl2008_s_2048_m_tts one2008_t_2048_m_tts one2008_c_1024_m_tts casablanca1024_gl_TTS_1v8 one2008_s_1024_m_tts xl2008_s_1024_m_tts one2008_t_1024_m_tts"/>
<contentprotection devicecode="AKSGNB2H46" scheme="durham"/>
<supplier id="tomtom" sharing="false">
<name>TomTom</name>
<image mimetype="image/png" usage="icon" url="http://home.tomtom.com/media/suppliers/tomtom_supplier_icon.png"/>
</supplier>
<lastmodificationtime>2011-11-14T11:00:00Z</lastmodificationtime>
<region>US</region>
<regions/>
<rect>-17679474 7439937 -4985187 1765935</rect>
<build>3866</build>
</map>
</HOME2>
in .\framework\InstallToDeviceThread.cpp:1513
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:82
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1061
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:80
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:77
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:69
this._errorFatal(error);

Time: Mon, 13 Feb 2012 21:06:13 GMT

Posted by bdodgeypete3
Re Mapupdate from bdodgeypete in Australia

Hi Sharon well looks like we got the same problem, updating vis TThome is an absolute nightmare. I've got a gut feeling the Actual map and the firmware aren't compatable! You might have to update the firmware ie software before installing the map. try using home to use your device and see what happens. check back to see how you went REGARDS ME!

TomTom



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