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Garmin Nuvi 760 - POI Dialing Problem

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Posted by parequipcon
Garmin Nuvi 760 - POI Dialing Problem

Please be aware of the following

Basically the problem is when you pair a mobile with the unit and select any POI any try to dial the number the number will not dial due to the number format within the software.

Give it a go

This as this is one of the main reasons why I purchased Garmin.

I have been on the phone 4 times to Garmin directly with no success all I have been advised is to send an email to the US advising of the problem.

I have also contacted the local Garmin Rep in QLD but the mobile message bank is fill, have sent an email today waiting on a reply. Have also sent an email to Garmin Customer support.

Can anyone advise who else I can contact to have this fixed?

Regards

David

Posted by daborama
POI Dialing from a Garmin 760

Hello

I have my phone paired and if the phone Icon is in the favourite then pushing it works

To put a phone into a POI I have found I need to use a Garmin GPX file with proximity alert and phone dial.

GPS POI Directory is specifically designed to produce and edit GPX files destined for Automotive Satnav GPS systems. It is envisaged that such files will be used as input to Garmin's POI Loader and then turned into Custom POI's (Points of Interest).

Hope this helps

Posted by Guest
Re: Garmin Nuvi 760 - POI Dialing Problem

Hi,

You can create POI file with phone support field with POI Editor for Garmin GPX. You can load any CSV file, or simply create a new one.

The format is:
Longitude, latitude, name [@speed], address >+phonenumber

Example:
-73.9741766, 40.7567337, The Waldorf Astoria, 301 Park Avenue; Manhattan; New York City >+212 355 3000

Save the file using a GPXx button.
Cheers

Posted by GDT
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GPS Data Team


Posted by lasab
Re: Nuvi 760

Contacted Garmin, they sent me 2010.20 map.

I did a hard reset, installed the map and did another hard rest.

Problem this there. Two hours later the unit went bellyup and its now on its way back to Garmin.

Did the nuvi 765 have the same bug as it seems to have the same features?

Posted by wayne.eckersley3
phone connections 760 Garmin

:D Yes Garmin have a software problem at present and contact them to get this resolved on this model as i did to fix

Posted by elikandme
Re: Nuvi 760

lasab wrote:
Contacted Garmin, they sent me 2010.20 map.

I did a hard reset, installed the map and did another hard rest.

Problem this there. Two hours later the unit went bellyup and its now on its way back to Garmin.

Did the nuvi 765 have the same bug as it seems to have the same features?


I think your problem was with the software NOT maps.

Connect your unit and go to myGarmin > myDashboard just to see if you need a software update. It's free.
Even with you have the latest v 4.90 you still need to connect to myDashboard and update this way.
Only when myDashboard say that you have the latest firmware makes sense to go further.
The next step would be to see if POIs' are correctly installed via POI Loader (make sure you have the latest version -again)
Always hard reset the unit AFTER installing maps or serious firmware update not before!
You don't need to do it after myDashboard update (unless it says otherway)

Garmin



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